Service Managers Forum

A contracting firm’s success rests on the abilities and energy of its service management team. It’s the service department that builds the relationships, gets the leads, and helps drive a contractor’s revenues.

The Service Managers Forum was outstanding … informative and relevant. Today’s HVAC service manager is just that — a manager … The forum focused on management and people skills. The type of skills that are helpful working on the business, not working in it. You guys always do a wonderful job putting on these events!
Tracy Parrish, Howell’s Heating & Air Conditioning

The 3rd Annual National HVACR Service Managers Forum is where service managers grow their skills and vision — so they can help a contracting business do the same! This year’s forum features an all new lineup of seminars led by service managers and industry experts, who will show you the real-world management skills you can put to use in your career and company. Once again, we feature six high-powered workshops, each repeated — so you will have the chance to participate in every single one!

Read below to learn more about the seminars and speakers we’ve lined up for this year’s dynamic Service Managers Forum. You can also check out the full schedule of events. Don’t forget to sign up today (the sooner you register, the more you save) and make your hotel reservations.

Opening Session:
Results Rule!

Your company is either a hero, has-been, or wanna-be. Creating a Results Rule! culture will turn your uniqueness into a competitive asset that clears the playing field. Results Rule! is all about getting focused on producing results year … after year … after year and breaking out of the “me too” club.

Randy Pennington is a 20+ year business performance veteran and an expert in helping companies build a culture focused on results. His insights align the strategic issues of relationships, accountability, and results to create a sustainable competitive advantage in a “me too” world! In the opening session, you will learn how to:

Establish a clear distinction between you and… the other guy
Build and grow a culture focused on producing results
Create the catalyst for enhancing customer value and increased effectiveness in everything you do

A compelling culture is the competitive asset that sets you apart. Here’s an opportunity to stop standing in the way of your own success.

The Big Idea Luncheon

At our special closing luncheon, we’re “getting out of the way” so top contractors can share your own secrets for success (and maybe even spill the beans on a few mistakes). Join contractor, host and “idea-meister” Bobby Ring for our rousing “Big Idea Luncheon” which will propel you straight from the Roundtable back to your office ready to turn big ideas into big changes.

More Bang for Your Buck

The Service Managers Forum is held at the same time as the Commercial Contracting Roundtable (October 7 and 8, 2010 at the Sheraton Fort Worth). If you happen to be interested in workshops at both of these two events, you may feel free to attend the seminars that appeal to you — register for the SMF and you also have access to the CCR seminars!

And you can also extend your learning experience with specially-priced packages for the Green Contracting Summit (October 5 & 6) and/or the Refrigeration Contracting Roundtable (October 9 & 10). Learn more at the registration page.